Email Marketing for Small Business: A Practical Guide
Most small business owners don't actually have a customer problem — they have a follow-up problem. A local shop might get dozens of enquiries a month but only respond to a handful. A B2B business might be sitting on a spreadsheet full of old contacts that hasn't been touched in years. That gap between "people who already know you" and "people you're actively talking to" is exactly what email marketing is built to close. Why Email Marketing Still Works in 2026 Advertising costs on platforms like Google and Meta have climbed steadily over the past couple of years, which makes paid acquisition less predictable for small businesses. Email doesn't have that same problem. Whether you're sending to 500 people or 50,000, the cost per contact stays roughly flat — you're not paying a platform every time you want to reach someone who already knows your brand. That's what makes an old, ignored contact list — from trade fairs, past orders, o...